For us, privacy is not simply a policy — it is a principle.
Just as we craft our pieces with integrity, we handle your personal information with the same quiet discretion and respect. When you choose to engage with us — whether by browsing, ordering, or joining our mailing list — you place your trust in us, and we honour that trust in every detail.
This policy outlines how we collect, use, and protect your information.
What We Collect
When you visit our website, place an order, or subscribe to our communications, we may collect certain personal information, including:
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Your name, email address, shipping and billing address
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Your phone number, if provided
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Payment details (processed securely through our third-party payment providers)
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Information on how you use our website (e.g., pages visited, time spent, browser type)
This information allows us to fulfil your orders, offer customer support, and provide a seamless and personalised experience.
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate with you about your purchase
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Offer assistance or respond to enquiries
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Share occasional updates, invitations, or journal entries (only if you choose to receive them)
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Improve and optimise our website experience
We do not share or sell your personal information. Ever.
We may use trusted third-party services (such as Shopify, DHL, and Stripe) to carry out parts of our service — each carefully selected for their standards of security and discretion. They receive only the information necessary to perform their role.
Your Rights
You are welcome to:
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Request access to the information we hold about you
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Ask us to correct, update, or delete it
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Unsubscribe from our emails at any time
To make such a request, simply contact us at [insert your email address] — we will respond with grace and timeliness.
Security & Data Protection
We take every reasonable measure to safeguard your information. Our website is hosted on Shopify’s secure platform, and all transactions are encrypted through SSL technology.
However, no method of transmission over the internet is completely secure. Should a breach ever occur, we will notify you promptly, with full transparency.
Cookies
We use cookies, small data files stored on your device, to enhance your browsing experience. You may disable cookies through your browser settings if you prefer — though some features may not function as intended.
Updates to This Policy
This policy may be updated from time to time to reflect changes in law, technology, or the needs of our business. The latest version will always be available on this page.
A Final Word
Privacy is part of the elegance of simplicity. It is not something we exploit — it is something we protect.
Thank you for placing your trust in us.
If you have any questions about this policy, please contact us at: assistant@amishilondon.com.