Terms of Service

Welcome to Amishi London.

By engaging with our website — whether by browsing, making a purchase, or subscribing to our communications — you are entering into a relationship built on mutual respect. These Terms of Service outline the principles that guide this relationship and ensure clarity between Amishi London, and you.

Please read them carefully. Your use of our website constitutes your agreement to the terms below.

1. The Essence of What We Offer

Each piece we offer is created with time, intention, and integrity. Our collections are crafted in limited quantities, and each order is fulfilled with care from start to finish.

We reserve the right to update or discontinue products, adjust pricing, or refine our offerings at any time, without prior notice. All efforts are made to ensure accuracy in our listings, though occasional errors may occur.

2. Orders & Acceptance

When you place an order through our website, you are offering to purchase a piece from us. You will receive an email confirming that your order has been received.

We reserve the right to decline or cancel an order at our discretion, should any issues arise — including delays, limited availability, or unforeseen complications. In such cases, Amishi London will offer either the opportunity to re-order or provide a store credit, redeemable within a specified time frame.

Your understanding in these rare instances is deeply appreciated.

3. Payment & Security

We accept secure payment via trusted third-party providers, such as Shopify Payments, Stripe, PayPal, UPI payments, Credit/Debit cards, Apple Pay, and net banking. These services encrypt your financial data to protect your information. We never store your payment details on our servers.

By submitting your payment, you represent that you are authorized to use the method selected and that the information provided is accurate.


4. Shipping & Delivery

For details on our delivery process, timeframes, and options, please refer to our Shipping Policy

Please note that delivery timelines provided are estimates. Delays may occasionally occur due to factors beyond our control, such as weather, customs, or global disruptions.


5. Returns, Exchanges & Store Credit

We do not offer refunds. However, if the piece you receive is damaged or incorrect, or your package was lost, we are pleased to offer an exchange or store credit, within 30 days of receipt or estimated delivery.

Please refer to our Returns Policy for more.


6. Use of Our Website

Our website and its contents - including product descriptions, imagery, text, and design - are the property of Amishi London and are protected by intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from our site content without prior written consent.

7. Privacy & Personal Information

We treat your personal information with the discretion it deserves. Please read our Privacy Policy to understand how your data is collected, used, and protected.

8. Limitation of Liability

While we strive to offer a seamless and beautiful experience, Amishi London shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our site, services, or products.

To the extent permitted by law, our liability shall not exceed the total amount paid for your order.

9. Governing Law


LIMITATION OF LIABILITY

Our liability for losses you suffer as a result of us breaking these Terms of Use and/or your purchases of our Products through the Site is strictly limited to the purchase price of the Product(s) you purchased giving rise to the cause of action.

This does not exclude or limit in any way our liability:

For death or personal injury caused by our negligence;

For fraud or fraudulent misrepresentation; or

For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

GOVERNING LAW AND JURISDICTION

These Terms of Use shall be governed by, construed, and enforced in accordance with the laws of India or the laws of England and Wales, depending on the country from which you access our Site. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Mumbai, India, or the courts of England and Wales, respectively.

10. Changes to These Terms

We may revise these Terms from time to time. The most current version will always be available on this page, with the date of the latest update indicated below.

A Final Word

Our intention is to serve with honesty, refinement, and reliability — always. If anything feels unclear or if you have a question, we invite you to contact us directly at: assistant@amishilondon.com. 


Thank you for being part of our world.

Last updated: (date of website publishing)